BAD99 Privacy Policy – Your Complete Guide to Data Protection

1 Introduction & Scope

BAD99 (bad99.net) is a trusted online Sports Betting platform in Bangladesh. We place the highest importance on our members' privacy and are committed to being fully transparent about how we protect your personal information.

This Privacy Policy ("Policy") explains what personal data BAD99 collects, how it is used, with whom it may be shared, and the steps we take to protect your information. This Policy applies to all of BAD99's services, websites, and mobile applications.

By registering on or using BAD99's services, you confirm that you have read and understood this Privacy Policy and consent to the processing of your data as described herein.

2 What Information We Collect

BAD99 collects the following types of information:

a) Identity-related information:

• Full name, date of birth, gender
• National ID number or passport number (for KYC verification)
• Address (House/Village, Upazila, District)
• Photo ID or Selfie (if required)

b) Contact Information:

• Mobile Phone Number
• Email address

c) Financial Information:

• Payment method details (bKash/Nagad number, etc.)
• Transaction history
• Deposit & withdrawal records

d) Usage Data:

• Betting History & Preferences
• Login time & IP address
• Device type & operating system
• Activity Logs on the Platform

3 How We Collect Data

BAD99 collects data through the following methods:

• Direct Collection: Through registration forms, the KYC process, customer support interactions, and payment transactions.
• Automatic Collection: Platform usage data collected via cookies, web beacons, and log files.
• From third parties: Payment gateways, identity verification agencies, and fraud prevention providers.

We collect only the information genuinely necessary to operate our services effectively. We do not gather data beyond what is required.

4 Purpose of Data Use

BAD99 uses your information for the following purposes:

Your data will not be used for any purpose beyond those stated above. If we ever need to use it for a new purpose, we will obtain your consent beforehand.

5 Data Sharing & Third Parties

BAD99 never sells your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Service providers: Shared with payment gateways, identity verification agencies, and technology infrastructure providers solely for service delivery purposes.
• Legal obligation: In response to a court order, government directive, or a lawful request from law enforcement authorities.
• Fraud Prevention: To assist in the investigation of active fraud or criminal activity.
• Business transfer: In the event of a change in ownership of BAD99, data may be transferred to the new owner; however, this Policy will remain in effect.

Before sharing information with any third party, BAD99 ensures they maintain adequate data protection measures. Their data protection obligations are enforced through contractual agreements.

6 Cookie Policy

BAD99 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

Cookies We Use:

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Performance Cookies: Used to measure platform performance. You can disable these.
• Functionality Cookies: To remember your preferences and settings.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

7 Data Retention Period

BAD99 retains your data for as long as necessary. As a general rule:

• Active account data: retained until the account is closed.
• Financial transaction records: retained for a minimum of 5 years as required by law.
• Inactive accounts: data deleted 3 years after the last login.
• Customer support communications: retained for up to 2 years.

Once the retention period expires, data is securely deleted or anonymized. Aggregated statistical data that cannot identify individuals may be retained for a longer period.

8 Your Rights

As a BAD99 user, you have the following rights:

• Right to Access: You may request to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request the deletion of your data under certain circumstances.
• Right to restriction of processing: In certain cases, you may request that we restrict the use of your data.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to your data being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

To exercise these rights, email us at support@bad99.net. We will respond to your request within 30 business days.

9 Children's Privacy

BAD99's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

If we become aware that a minor has registered on our platform, that account will be immediately closed and all collected data will be securely deleted.

If you believe your child has registered on BAD99, please contact us immediately at support@bad99.net.

10 Security Measures

BAD99 maintains multiple layers of security to protect your data:

• Encryption: All data transfers are encrypted with TLS/SSL. Sensitive information stored in our databases is also encrypted.
• Access Control: A role-based access control system — only authorized personnel can access the information they need.
• Regular audits: Regular penetration testing and audits conducted by independent security experts.
• Two-step verification: Two-step verification for sensitive account activities.
• Breach Response: In the event of a data breach, affected users will be notified within 72 hours.

While we take every measure to ensure maximum security, no transmission over the internet can be guaranteed to be completely secure. You should also stay vigilant — use a strong password and never share your login credentials with anyone.

11 Policy Updates

BAD99 may update this Privacy Policy at any time. In the event of changes, we will:

• We will publish the updated policy on the website and change the "Last Updated" date at the top.
• We will notify you of significant changes via your registered email or mobile number.
• Your continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend reviewing this policy periodically. If you do not agree with any changes, you may request to close your account.

12 Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

For privacy-related complaints, we will work with you collaboratively to find a resolution. Our goal is to address your concerns promptly and effectively.